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Total Reviews: 60
Review avg: 4.87
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      Comment: Great place very friendly staff would give 10 stars
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      Comment: Super kind sraff. Went the extra mile for me. I have no understanding of sizes. Show me many. So I got the right one.
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      Comment: Great place very friendly and helpful office personal. Highly recommend this for your storage needs!
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      Comment: I’ve used them before back in 2014 and they were awesome and I’m back again in 2019. Work staff are super helpful and super nice! They have security cameras everything is gated. I have and will continue to trust them with my things. πŸ™‚
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      Comment: the managers where very very nice πŸ˜€ very helpful, everything was clean & well organized! will prefer for everyone to check them out!
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      Comment: Their neat, clean, respectful, storage units are very spacious and i highly recommend to anyone.
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      Comment: The people inside or very friendly and helpful big storage little storage medium storage they got it all very security and safe place for your stuff and a good reasonable price I hope everybody out have a great day!
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      Comment: I've been a long time customer. It's been a great place to store my items.
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      Comment: Awesome staff. The facility is clean and spotless.
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      Comment: Reservation is fast and got the truck in good condition!
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      Comment: Real MVP Jennifer Loney, I Just Love her personality and customer service and she really helped and ease my stressful month of apartment hunting, with no such luck, but she made it so easy to just rent a storage unit and put everything in their verses the alternative. She and Louis are Dynamic Duos, real Teamwork from both.. Thanks A Million... Lenora Williams
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      Comment: I love this place. I'm going through a ruff time right now and I always pay my storage late. They work with me always nice and respectable. I would highly recommend them to my friends and family. Thank you guys at baytown self storage for treating me like family and caring for your customers
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      Comment: I highly recommend this place to everyone this is my 2nd time using them and THEY are AMAZING ❀️ it's a clean and safe place to have your stuff here I absolutely LOVE IT πŸ’— thank you Baytown Self Storage for all that y'all do for us and not only that but your place thank you you again. Have have a amazing and bless day πŸ™πŸ’—
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      Comment: Good customer service . Very friendly and outgoing. .
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      Comment: Absolutely amazing! Staff is incredible! The manager Jennifer is great! Always friendly and always miles past courteous! Units are all well kept and up to date! Even during all the rains and storms we gave all have nothing in my unit has gotten damp or ruined...been with them for about 3 years now I believe and I cant ask for better!!!!
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      Comment: Great service! Very informative.
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      Comment: Great people to work with, very understanding will differently do business again. They where very helpful and went through all the best options for me.
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      Comment: Clean and convenient
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      Comment: Wonderful personal extremely helpful good rates very clean I have experienced no issues with anything walking off
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      Comment: Great folks here.
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      Comment: The facility was very clean they truly care about your business. They are truly helpful, and I very affordable.
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      Comment: Wishing access to storage unit later than 9pm
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      Comment: The people inside or very friendly and helpful big storage little storage medium storage they got it all very security and safe place for your stuff and a good reasonable price I hope everybody out have a great day
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      Comment: Family friendly place, very nice people. All around clean and safe
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      Comment: One of the best place to storage your stuffπŸ˜€. Respectable people, great staff. Very great place to use.
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      Comment: Great management and security. Thanks Jen & Lou! Keep up the good work.
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      Comment: We have been a customer since 2002 with up to five large units at any one time. I find the place impeccable and courteous. Nice to have them here.
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      Comment: Ive obtained storages at many different locations but my experience was awesome! Helpful & Friendly staff I encountered. My needs were met! I will continue to use them in the future. The manager can work Majic! Thanks
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      Comment: Popped in unannounced desperately needing a uhaul and Jennifer n Luis worked their magic. They are an absolute pleasure to deal with. Always willing to help and go above and beyond to make their customers happy. Thank you guys!!
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      Comment: Very sweet and friendly people customers service is on point my parents used them when I was little and now I am using them
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      Comment: Love Ms. Jennifer she was super friendly and the place is clean and kept up so very well.. I recommend it to anyone that has a storage need.
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      Comment: The people working there where so awesome. They treated me with kind and respect. They had me smiling the whole time I was there.
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      Comment: Fast and friendly service! Definitely will do business again if needed.
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      Comment: Louis was extremely knowledgeable about all aspects of the company and property. Very helpful and professional!!!
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      Comment: I love this storage it's a very nice secured area
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      Comment: Great place and location! Friendly people and great customer service! Glad I found this self storage business. Very economic prices. πŸ™‚
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      Comment: Great place great service well maintained and clean super nice management very professional never any issues highly recommend great pricing for size units!πŸ‘πŸ‘πŸ‘
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      Comment: There fast in helping us as customers and friendly my mother used them before for almost 3 yrs and was happy with there service...
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      Comment: EXTREMEMLY FRIENDLY, VERY CLEAN, AND ORGANIZED. Easy to set up and go!!
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      Comment: Jennifer was amazing! Super nice and made us feel very welcomed! ❀
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      Comment: Very nice employees , understanding and helpful with all of my questions and needs. Had to switch units due to size and their prices are great.
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      Comment: Super convenient location! Large driving area for pulling trailers!
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      Comment: Really nice people easy to work with!
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      Comment: This place is the BEST! I love Jennifer and Lewis! So professional, always helpful and more than willing to go the extra mile! Clean property, everything is nice and well maintained. If there is ever an issue, I know I can count on Baytown Self Storage to come to the rescue!!!
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      Comment: The management team is AHHH-MAZING!!! I had called to shop around for prices and not only are they the most reasonable, but their customer service is A1. The property is super clean! Thanks for everything!
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      Comment: Mrs. Jennifer is awesome. Best storage company in baytown...
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      Comment: Jennifer was excellent. She remembered me ans everything we spoke about over the phone 3 days prior to my purchase. Impressive. They were also fast. I was in and out in no time. I will definitely recommend this company.
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      Comment: Had exactly what we were looking for with an extremely helpful staff!
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      Comment: AMAZING!! Jennifer was the nicest person on the planet. Her and husband couldn't have been any nicer to me being a first time storage person. I would love to do business with them again. NEED STORAGE CONTACT THEM. YOU WON'T REGRET IT!!!
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      Comment: Amazing Customer Service!!! Highly recommend...
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      Comment: The best storage an customer service I've ever had. There jus awesome an really kind hearted. Great prices an a great location. Well kept Lot an great size storages much much space. Thank y'all for the great experience wonderful customer care.
      Baytown Self Storage Center
      4500 Decker Dr.
      Baytown, TX 77520

      Office Hours:
      Monday – Friday:
      8:30 a.m. – 5:30 p.m.

      Saturday:
      9:00 a.m. – 4:00 p.m.

      Sunday:
      10:00 a.m. – 4:00 p.m.

      Gate Hours:
      Monday – Sunday:
      6:00 a.m. – 9:00 p.m.

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